The Vancouver 2010 Online Store is happy to help you place a special order. We can answer any questions, help you choose unique products or gifts, and ensure a delivery deadline is met.
Should you wish to purchase a large quantity of products, please call Customer Service at 1-866-933-2010 for customers within North America and (001) 604-629-5015 for customers outside North America.
If you are searching for a product that you cannot find on the Vancouver 2010 Online Store, please contact us and we will gladly try to locate the product for you.
The Vancouver 2010 Online Store offers discounts on large orders. For more information, please contact 1-866-933-2010 for customers within North America and (001) 604-629-5015 for customers outside North America.
Full payment on special orders is required prior to the shipment date. Payment is accepted by: VISA credit card, certified cheque, money order or wire transfer. For more information, please contact 1-866-933-2010 for customers within North America and (001) 604-629-5015 for customers outside North America.
The Vancouver 2010 Online Store cannot accept returns or exchanges on special order merchandise. Once a customer confirms a special order invoice, payment is processed and this order cannot be cancelled.
Vancouver 2010 merchandise may be used only for non-promotional purposes. Any unauthorized use of merchandise to promote any business, product, service or commercial interest of a third party is strictly prohibited and may be contrary to applicable law. Vancouver 2010 merchandise cannot be used in association with any third party trademarks, symbols, logos, designations or trade dress (including through the addition of embellishments and/or third party logos to merchandise after purchase) in any manner that creates a commercial association between Vancouver 2010 and such third party.
For further information on protecting the Olympic and Paralympic brands, please see the 2010 Olympic / Paralympic Brand Management Guidelines at http://www.vancouver2010.com/en/LookVancouver2010/ProtectingBrand.