Acceptable forms of payment for Vancouver 2010 tickets

Visa: In recognition of Visa's longstanding support of the Olympic Games, we’re proud to accept only Visa cards. For more information on how to obtain a Visa card, visit your financial institution or Visa.ca

Cheques or money orders will be accepted but they must be sent with a printed receipt of the corresponding submitted online ticket request or a completed ticket request form, in paper copy. Phase 1 ticket request payments by cheque or money order must be postmarked by October 29, 2008 for the request to be considered. Your cheque will be deposited upon receipt. If you are not allocated tickets equal to the full value of your payment, a refund will then be mailed to you.

Cash will not be accepted until closer to Games time. To learn more about the timing and phases of the Vancouver 2010 Ticketing Program, visit How to Buy Tickets. 

Delivery Fee

Tickets will be delivered by secure Purolator courier in late 2009 and must be received and signed for by the account holder. A one-time delivery fee of $10 (for accounts of $100 or less) or $20 (for accounts greater than $100) will be added to each account.

Getting to Your Events

VANOC is working with its transportation partners to deliver an efficient and sustainable transportation service. As there will be no public parking at Olympic venues, walking, cycling and the use of public transportation are strongly encouraged.

Complimentary parking will be provided for transportation pass holders at designated Olympic Metro Vancouver park-and-ride locations. Transportation passes will be available in 2009.

• Local Transportation
  A fulfillment fee will apply to each ticket. This fee provides the ticket holder with access to local transit in Metro Vancouver or Whistler on the date of the ticketed session. Fulfillment fees, ranging from $4 to $18, are structured on a sliding scale based on ticket price.

• Vancouver to Whistler Transportation
  A one-day $25 transportation pass on the Olympic Bus Network for Vancouver–Whistler return is required for all Whistler event ticket holders whose trip originates in Vancouver.

• Cypress Mountain Transportation
  A one-day $12 transportation pass on the Olympic Bus Network for Vancouver–Cypress Mountain return is required for all Cypress Mountain event ticket holders.

• Sea to Sky Transportation
  Games-time transportation between Squamish, Whistler and Pemberton will be serviced by an enhanced WAVE public transit system. User fees associated with this service will be determined in early 2009.

To receive updates on transportation, please sign up at vancouver2010.com.

Read Frequently Asked Questions about transportation and your tickets.

Read more about Vancouver 2010 general transportation information.

Real 2010 Tickets

VANOC is working to develop a program that will allow ticket holders to safely donate or post their tickets for resale through vancouver2010.com, should they not be able to attend an event. The program will provide ticket buyers with the comfort of knowing they have purchased authentic tickets through a legitimate source — as tickets bought from an unauthorized source may not be valid and may not be accepted for entry to 2010 Winter Games events.

Learn more about Vancouver 2010 consumer awareness.